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Contact Customer Service using thecustomer comment formor by calling (888) SMARTRIP (888-762-7874), Monday through Friday, 7 AM - 8 PM EST. See more
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Both SmarTrip and CharmCard work on Metrorail, Metrobus and all Washington regional bus systems including ART, CUE, DASH, DC Circulator, Fairfax Connector, PRTC OmniRide, Ride On and TheBus; and Baltimore Metro Subway, Local Bus and Light Rail.Call +1-888-SMARTRIP (+1-888-762-7874) (7AM to 8PM M-F) Washington Metropolitan Area Transit Authority: Fares.
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Learn more about SmarTrip on mobile devices ⇾; Customer Service. Contact Customer Service using the customer comment form or by calling (888) SMARTRIP (888-762-7874), Monday through Friday, 7 AM - 8 PM EST. Fare Media Products and Services by Retail Channel. View where SmarTrip products can be purchased. Terms and ConditionsContact SmarTrip Customer Service at [email protected] or 1-888-SmarTrip (762-7874) to request that the product be resent to your SmarTrip Card. Back To Top Replacements, Balance Transfers, and Refunds
The most efficient way to register your card is to add it to your WMATA online account. You can also fax a note with the SmarTrip® card serial number, your name, address, and email address to 202-962-1035 or mail the same information to: SmarTrip Regional Customer Service Center PO Box 220568 Chantilly, VA 20153
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Register your SmarTrip through the SmarTrip app or online to receive these great benefits: Auto Reload - Automatically load passes or Stored Value to your SmarTrip Card. You'll never worry about reloading again. Balance Protection - Replace your lost or stolen SmarTrip Card with its remaining balance (a replacement fee may apply).Both SmarTrip and CharmCard work on Metrorail, Metrobus and all Washington regional bus systems including ART, CUE, DASH, DC Circulator, Fairfax Connector, PRTC OmniRide, Ride On and TheBus; and Baltimore Metro Subway, Local Bus and Light Rail.Call +1-888-SMARTRIP (+1-888-762-7874) (7AM to 8PM M-F) Washington Metropolitan Area Transit Authority: Fares.
If you have any questions about the status of an order you've placed, please email us or call +1-888-SMARTRIP (+1-888-762-7874) and refer to your order number. SmarTrip® cards purchased while you are logged into your account will be registered to your online account to give you balance protection, unless you choose otherwise.
The SmarTrip app is now available for iPhone and Android. Instantly add funds, buy money-saving passes, check balances, set up Auto Reload, and manage SmartBenefits from your employer, all from the palm of your hand.Download for Android. Scan to get the app. Discover how Google Wallet enables you to use your phone to add and pay your Smartrip transit card, so you can tap and go travel D.C.
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